Privacy policy

Privacy Policy

At Little Stone Jewellery we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through our payment providers)
Order history
IP address
Browser and device information
Cookies and website usage data

How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver your purchases
Provide customer support
Communicate order updates
Respond to inquiries
Improve our website and shopping experience
Detect and prevent fraudulent activity
Send promotional emails and special offers (only if you have opted in)

Payment Security

We do not store your complete credit or debit card information. All payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

Remember your shopping cart
Improve website performance
Understand visitor behavior
Personalize your shopping experience
Measure marketing effectiveness

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We never sell or rent your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

Payment processors
Shipping and delivery partners
Website hosting providers
Marketing and analytics providers
Legal authorities when required by applicable law

These providers are only permitted to use your information for services performed on our behalf.

Marketing Communications

If you subscribe to our newsletter, we may send you updates about new collections, exclusive offers, and promotions.

You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly.

Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Comply with legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing
Withdraw marketing consent at any time

To exercise these rights, please contact us using the information below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online system can guarantee absolute security, we continuously work to safeguard your data.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.